IPSF Education - Terms and Conditions of Enrollment
1. Introduction
Students should ensure, through the available information, that the particular course they have chosen meets their requirements before applying for and enrolling in any course. Students must thoroughly review all course prerequisites; if you do not meet the mandatory requirements, you cannot attend the course.
The Training Provider reserves the right to cancel courses when the number of enrolled students is insufficient (fewer than 5 students for the course) or when resources are unavailable. The Training Provider also reserves the right to modify the course contents when deemed necessary to maintain educational standards or comply with updated regulations.
Prerequisites & Eligibility
It is the sole responsibility of the student to ensure they meet all listed prerequisites before enrolling. By booking a course, you confirm you possess the required qualifications. The Training Provider reserves the right to request evidence of these qualifications at any time.
We reserve the right to refuse access to any participant to the IPSF courses. This includes, but is not limited to:
Rejecting participants who are not in good standing with the IPSF or their National Federations.
Limiting which time zones or countries have access to specific courses.
If a student is found to be ineligible or access is refused due to a lack of good standing, the standard cancellation fees in Section 2 will apply.
Conduct and Professionalism
The Training Provider reserves the right to remove any student from a course (whether in-person, via Zoom/live video conference, or within the online learning portal) who engages in disruptive, disrespectful, or inappropriate behavior toward instructors or fellow students. In the event of removal for misconduct, no refund or transfer will be issued.
2. Cancellation
Should a student wish to make a cancellation, the following fees apply (unless there are extenuating circumstances):
Cancelled 4 weeks or more prior to the course start date: 100% refund minus €5.00 admin fee and minus 5% Paypal or Credit card fee (unless documents and online access have been sent).
Cancelled 2 weeks prior to the course start date: 50% refund minus €5.00 admin fee and minus 5% Paypal or Credit card fee (unless documents and online access have been sent).
Cancelled less than 2 weeks prior to the course start date: no refund.
Once the course has started, either by receiving documents, activating online access, or attending course training, course fees are non-refundable. Refunds will not be granted for a failure to meet prerequisites or a misunderstanding of course requirements.
Course Transfers: Courses can be transferred to a different date at a flat rate of €30.00 for Level 1 courses and €50.00 for Level 2 courses, provided notice is given at least 5 days prior to the course and providing there is a date and spot available in the requested course. If less than 5 days’ notice is given, the participant forfeits their right to transfer and the cost of the course.
Refunds for legitimate absences like medical emergencies or a death in the immediate family will only be valid for 30 days after the course has commenced.
Refunds will not be given for courses where more than 50% of the coursework has been completed, or the course training day has been attended. In this case, the student may request a transfer to a different date in the case of a legitimate absence providing a full explanation in writing (within 30 days).
Should you fail to attend part of the course, you will be asked to book onto another course to complete the days you missed. You will be charged as follows unless extenuating circumstances can be evidenced (e.g., doctor's note).
Failure to turn up to your assessment day will be classed as ‘Not Yet Competent’, and you will be required to attend a reassessment day at a full charge.
Failure to attend any of the tutoring days will incur a full charge. This fee will be waived if there are extenuating circumstances that prevented you from attending. A full explanation in writing must be provided, and if you cannot attend any of the courses due to illness, we require seeing a doctor's note.
Failure to submit your practical assessment (for fully online courses) within 6 months of the course start date will result in the expiration of your assessment window. To proceed with certification after this period, a re-activation fee equivalent to 50% of the current course fee will be required.
3. Acknowledgment and Acceptance
By enrolling in an IPSF course and clicking "I Agree" (or by making a payment), the student acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. This includes specifically the policies regarding prerequisites, non-refundable fees, and codes of conduct.